Frequently asked questions
Where are you located?
I am located at Sola Salon Suites in Suite 37, address 933 E Broadway Road, Tempe AZ, 85282, at the crossroads of Broadway Rd and Rural Rd. Sola Salon suites are located in the South East corner of the plaza. My suite is the first one on the left when you walk in!
Where is our hair sourced from?
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
What is the cancellation/rescheduling policy?
Cancellations and rescheduling must be done 48 hours before the appointment time. We reserve the right to charge 50% of the appointment fee for last minute cancellations and no-shows.
What products do you recommend?
I recommend and sell Unite haircare products! I do sell some of these products on my page, but let me know what you need and we can see about getting it for you.
How do I take care of my extensions?
Click here to navigate to a page all about extension care!
Do you have a policy for hair concerns following appointments?
If you have any concerns with your hair, please do not hesitate to reach out! We do not issue refunds on Salon services. However, should you have any questions or concerns about the service you have received in the salon, please notify the salon within two days of your service. If you are not satisfied with the work performed, we require that you return to the salon so that your hair can be visually inspected. At that time, we will make every effort to make any adjustments to your satisfaction by rescheduling you with the stylist who performed the initial service, adjustments are made available to you at no cost only with in the two days of the initial service.